Single and Multi Appliance Warranty Plans:


Do I have to specify all the items I want covered under the multi appliance plan?

Yes, you can choose a minimum of 3 items you want covered under the scheme. We can even add others for a small additional monthly charge.

Do I have to take out the Plan at the time my manufacturer's warranty runs out?

No, the Plan will cover the specified items as long as they are not over 7 years old for multi appliance plan and 5 years old for the single appliance plan.

Are my appliances covered against accidental damage?

No, the Plan offers you protection against mechanical, electrical or electronic breakdown only - accidental damage should be covered on your Home contents insurance.

Why is this Plan different from that offered by other warranty providers?

It's different because as long as a manufacturers approved repair facility is available we use their servicing facility rather than a cheaper alternative.

If my appliance breaks down, will my appliance be repaired or replaced?

If we can repair your appliance, we will do. However, if it is not cost effective to do this, your appliance will be replaced within the policy limits.

How long will my cover last?

Until a product is 8 years old, as long as you continue to pay your monthly or yearly instalments. You can cancel cover at any point by cancelling your direct debit.

When can I make a claim?

Your cover starts on the receipt of your first payment. You will not be able to claim for any failure that occurs within 30-days of the policy commencing.

I have a stereo system that cost £1,800. Will it still be covered?

Yes, the Plan covers all single items under the value of £2,000, however the maximum amount that can be claimed in any one policy year is £2,000 in total.

Any further questions?

For further information about what is covered under the Plan, or for answers to any specific questions you may have, please call now on 0845 052 1175
0800 097 8828